Maintenance & Support

Maintenance services give the feeling of a "safety cushion".

The support services provided by Scandic Fusion cover a wide range of tasks starting from educating business users about performing trivial as well as advanced actions in BI software up to more complex technical tasks such as maintenance of constantly changing source systems or availability and compatibility of installations of the latest software versions for various BI components. These are only a few of the typical cases where our current and potential clients want attention from a preferred supplier of Business Intelligence.

When delivery or maintenance processes have been previously handled by a different supplier, Scandic Fusion proposes a transition process which enables smooth know-how transfer with no negative impact on operations related to BI.

Keywords & Deliverables
proactive maintenance reactive maintenance per-request or SLA based change management training governance

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